Question 1

How long does it take?

Accepted Answer

Most songs are delivered by email within 24 hours of your order. Revisions are usually just as quick.

Question 2

What exactly do I receive?

Accepted Answer

A studio-quality MP3 and WAV of your song, a printable lyrics card, cover art, and a private gift page. Printed keepsakes, if you add them, are produced and shipped separately.

Question 3

Can I preview the song before paying?

Accepted Answer

Yes. You'll see a real lyric draft for free before checkout, and you can regenerate it until the words feel right. The full music is composed after you order.

Question 4

What if I want changes?

Accepted Answer

Every plan includes a number of revisions (shown on each package). Tell us what to adjust - a name, a line, the mood - and we'll rework it.

Question 5

Who writes and sings the song?

Accepted Answer

We use AI tuned for lyrics and music, guided by the story you share and reviewed for quality. The result is original and made only for your recipient.

Question 6

Which languages can the song be in?

Accepted Answer

English, Vietnamese, Spanish, French and more - just set the language when you create your song.

Question 7

Is this a good gift for...?

Accepted Answer

Birthdays, anniversaries, weddings, proposals, Mother's and Father's Day, a new baby, or just because - any moment worth remembering.

Question 8

Can I use the song commercially?

Accepted Answer

Your song is licensed for personal, non-commercial gifting. Commercial use needs separate written permission - contact us and we'll help.

Question 9

What's your refund policy?

Accepted Answer

Before production starts you can cancel for a full refund. Because each song is custom-made, see our Refund Policy for what applies after delivery.

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